Följande information ges på engelska. Om du behöver hjälp och/eller översättning till svenska, tveka inte att kontakta oss innan du använder vår sida vidare - email@example.com
Genom att fortsätta att använda vår webbplats förstår och godkänner du vår sekretesspolicy.
Children under 16 cannot give their consent. Therefore, they must seek the consent of their legal guardian before using our site and services. The continued use of this site and services is deemed as consent from a legal guardian.
At any time you can change your consent preferences, see the information below.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it are so we can carry out the services expected of an e-commerce website, account creation/personalised account, ordering, payment, delivery services, marketing and bi-directional contact, analytics.
The personal information that we will collect, use, and store will be your title, first name, surname, company name, delivery address, billing address, email, telephone number, correspondence, internet protocol (IP) addresses or equivalent per device, browser type, search terms, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
The personal information that will be used and shared with third-party service providers will be title, first name, surname, company name, delivery address, billing address, email, telephone number, correspondence, personal number, bank details internet protocol (IP) addresses or equivalent per device, browser type, search terms, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
You can also use and checkout of our website as a guest, this means that you do not have to create an account but personal information will still be collected.
Why we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Create engaging social media content
- Enables us to book and deliver your orders
- Process orders that you have made
- Process payments for orders that you have made
- Send you emails, including marketing
- Find and prevent fraud
- Enable you to login to a personalised account
- When using social media you should be comfortable in the knowledge that within these platforms you can handle how your data is shared and used, we refer you to check their policies directly. Depending on your preferences you have chosen on these platforms we maybe able to monitor certain activity and information (examples, interests, civil status, sex, photos and videos, comments that have been published).
Third Party Privacy Policies
We work with different third-party suppliers that enable us to carry out our services as an e-commerce platform and your personal data will be shared with them.
For each third-party service provider to carry out their duties they will collect, handle, and store your personal data they receive from us. We only share the necessary personal data with them. Our agreements with our third-party service partners does not allow them to use the personal data we supply for their own benefits (marketing). Our third-party service providers use personal information the follow ways:
Delivery services – Your personal details will be shared with our delivery partners; these are tasked with delivering items that you have ordered via our website. Your details are used to book transport and keep you updated on the status of your delivery (via email and/or SMS).
Business services – Your personal data will be shared with IT service providers that we use to enable us to carry out our services. This includes website hosts, payment gateway providers, cash register systems.
Advertisement – Sometimes it is necessary to outsource advertisement and marketing services.
Analysis and Search Engine – For us to keep our services up to date and optimise our website.
Company transactions – Your personal data can be shared as part of a merger, sale, or takeover of our company.
Lawful – We can share your personal data if legally required to do so. For example, tax obligations, investigative bodies, authorities.
Due to partnership confidentiality and non-disclosure agreements, please contact us for the full list of third-party service providers that we use.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us.
Storage, Security and International
As a lawful company we hold your personal information for as long as necessary to meet the purpose for which it was collected unless a longer period is required to abide by our legal responsibilities or defend legal claims.
Your personal information is stored securely using measures deemed fit that help protect it from unauthorized access, loss, destruction, and distribution. Only authorized persons have access to your personal information which they require for purposes within this policy. In line with legal responsibilities, we ensure that our third-party service providers protect your personal data is only used as per the services we have empowered them to carry out.
We will try our utmost to ensure the latest security measures are used and updated, the internet can never be seen as 100% secure and therefore, any information shared cannot be guaranteed to be 100% secure.
As an EU based company, we strive to handle, transfer, process, and store data within the EU. In some instances, it may be necessary to handle, transfer, process, and store data in other countries outside of Sweden. The laws in other countries may not provide the same protection as Sweden. As a company we will ensure any parties that handle, transfer, process, and store data have contractual agreements that follow laws and regulations when handling your personal information as set out by the European Commission, including additional clauses where required to meet the standards and approval of the European Commission.
For more information on data protection within the EU, please read the official European Data Protection Board’s website.
Hopefully that has clarified things and if there is something that you aren't sure about, please feel free to contact us:
- Email: firstname.lastname@example.org
- Address: The British Shop, Antikhallarna, Västra Hamngatan 6, 41117, Göteborg, Sweden.
Updated 25th January 2022